Privacy Policy

Ether Botanicals LLC

Last updated: July 23, 2026

Ether Botanicals LLC (“Ether Botanicals,” “we,” “us,” or “our”) operates the website etherbotanical.com and the related online store, content, features, tools, products, and services (collectively, the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase, or otherwise communicate with us.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here. If you do not agree with this Privacy Policy, please do not use the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

1. Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

  • Contact details, including your name, billing address, shipping address, phone number, and email address.
  • Payment and transaction information, including payment card details, transaction amounts, form of payment, payment confirmations, and related details. Payment card information is collected and processed by our third-party payment processors; we do not store full payment card numbers on our own systems.
  • Cryptocurrency payment information, if you choose to pay with cryptocurrency, including wallet addresses and transaction identifiers associated with your payment.
  • Account information, including your username, password, preferences, and settings, if you create an account.
  • Transaction and order information, including the items you view, add to your cart, purchase, return, exchange, or cancel, and your order history.
  • Communications with us, including information you provide when you contact customer support or otherwise correspond with us.
  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information, including how and when you interact with or navigate the Services, collected through cookies and similar technologies.

2. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, such as when you place an order, create an account, sign up for our email list, or communicate with us;
  • Automatically through the Services, including from your device through cookies, pixels, and similar technologies when you visit or use the Services;
  • From our service providers, when we engage them to enable certain technology or when they collect or process personal information on our behalf; and
  • From our partners or other third parties, as permitted by applicable law.

3. How We Use Your Personal Information

Depending on how you interact with the Services, we may use personal information for the following purposes:

  • Providing and improving the Services. To perform our contract with you, process payments, fulfill and ship orders, manage your account, process returns and exchanges, remember your preferences, provide order notifications, and tailor and improve the Services.
  • Marketing and advertising. To send marketing and promotional communications (such as email newsletters) where permitted, and to deliver, measure, and improve advertising for our products on the Services and on third-party platforms, including advertising based on your prior purchases and activity on the Services. You may opt out of marketing communications and advertising-related data sharing as described in Section 7.
  • Security and fraud prevention. To authenticate accounts, provide a secure payment and shopping experience, detect, investigate, and take action regarding possible fraudulent, illegal, unsafe, or malicious activity, and protect the security of the Services. If you create an account, you are responsible for keeping your credentials secure, and we recommend that you do not share your credentials with anyone.
  • Communicating with you. To provide customer support, respond to your inquiries, and maintain our business relationship with you.
  • Legal and compliance purposes. To comply with applicable law, regulation, or legal process; to respond to lawful requests from law enforcement or government agencies; to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings; and to enforce or investigate potential violations of our terms or policies.

4. Cookies and Analytics

We use cookies, pixels, and similar technologies to operate the Services, remember your cart and preferences, understand how visitors use the Services, and support our marketing. This includes third-party analytics and advertising services, such as Google Analytics and Google Ads conversion measurement, which may collect information about your use of the Services over time. You can manage cookies through your browser settings; disabling certain cookies may affect the functionality of the Services.

5. How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, subject to this Privacy Policy, including:

  • With service providers who perform services on our behalf, such as website hosting, e-commerce and payment processing, order fulfillment and shipping (including postal and courier carriers), email delivery and marketing platforms, data analytics, accounting and bookkeeping, IT services, and customer support. These providers are authorized to use your personal information only as necessary to provide services to us.
  • With advertising and marketing partners, such as Google, Microsoft, and Pinterest, to deliver and measure advertising for our products. This may include sharing limited customer information (such as hashed email addresses) with advertising platforms to measure campaign performance, exclude existing customers from advertising campaigns, or reach audiences with characteristics similar to our customers. These partners process information in accordance with their own privacy policies. Depending on where you reside, you may have the right to opt out of this type of sharing, as described in Section 7.
  • With payment processors and financial institutions to process your payments, including cryptocurrency payment processing. If you pay with cryptocurrency, please note that blockchain transactions are recorded on public, decentralized ledgers that we do not control, and information recorded on a blockchain cannot be altered or deleted by us.
  • When you direct or consent to disclosure, such as when we share your shipping address with a carrier to deliver your order.
  • With our affiliates or otherwise within our corporate group, if any.
  • In connection with a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of our assets.
  • For legal reasons, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar lawful requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights and property, and the rights, property, and safety of our users or others.

We do not sell personal information for money. Certain sharing with advertising partners may be considered a “sale” or “sharing” for “targeted advertising” under some state privacy laws; where that is the case, you have the right to opt out as described in Section 7.

6. Third-Party Websites and Links

The Services may contain links to websites or platforms operated by third parties. We do not control, and are not responsible for, the privacy or security practices, policies, or content of such third parties, and the inclusion of a link does not imply our endorsement. We encourage you to review the privacy policies of any third-party sites you visit. Information you share on public or semi-public venues, including third-party social media platforms, may be viewable by others without limitation as to its use by us or by third parties.

7. Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. These rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have the right to request access to personal information we hold about you.
  • Right to Delete. You may have the right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have the right to request that we correct inaccurate personal information.
  • Right to Portability. You may have the right to receive a copy of your personal information and to request that we transfer it to a third party, in certain circumstances.
  • Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information, or the processing of your personal information for “targeted advertising,” as those terms are defined under applicable privacy laws. You may exercise this right at any time by emailing us at ether@etherbotanical.com with the subject line “Opt Out of Targeted Advertising” and the email address associated with your orders. If you visit the Services with a legally recognized opt-out preference signal (such as Global Privacy Control) enabled, we will treat it as an opt-out request for that browser and device to the extent required by applicable law. Other than such recognized signals, we do not respond to “Do Not Track” signals.
  • Marketing communications. You may opt out of promotional emails at any time by using the unsubscribe link in our emails or by contacting us. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

To exercise any of these rights, contact us using the details in Section 13. We may need to verify your identity before processing your request, as permitted or required under applicable law. You may designate an authorized agent to make requests on your behalf; we may require proof of the agent’s authorization and may need to verify your identity directly. We will respond to requests within the time required by applicable law, and we will not discriminate against you for exercising your rights.

8. Additional Rights for UK and EEA Residents

If you reside in the United Kingdom or the European Economic Area, and subject to exceptions and limitations provided by local law, you may also have the following rights:

  • Objection and restriction. You may have the right to object to, or ask us to restrict, our processing of your personal information for certain purposes.
  • Withdrawal of consent. Where we rely on consent to process your personal information, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
  • Complaints. You may lodge a complaint with your local data protection supervisory authority.

9. Children’s Privacy

The Services are intended for adults and are not directed to children. We do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you are a parent or guardian and believe a child has provided us with personal information, please contact us using the details in Section 13 and we will take appropriate steps to delete it. As of the date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) the personal information of individuals under 16 years of age.

10. Security and Retention

We use commercially reasonable safeguards designed to protect personal information. However, no security measures are perfect or impenetrable, and we cannot and do not guarantee the security of any information transmitted to or stored by us. Any transmission of information is at your own risk, and information sent to us may not be secure while in transit. We recommend that you do not use unsecured channels to send us sensitive or confidential information.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain your account, comply with legal, tax, and accounting obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.

11. International Transfers

We are based in the United States, and your personal information may be transferred to, stored in, and processed in the United States or other countries that may not provide the same level of data protection as your home jurisdiction. Where required by applicable law for transfers of personal information out of the EEA or the UK, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent mechanisms approved by the relevant UK authority, unless the transfer is to a country that has been determined to provide an adequate level of protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the “Last updated” date, and we will provide any additional notice required by applicable law. Your continued use of the Services after any update constitutes your acknowledgment of the revised Privacy Policy.

13. Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

Ether Botanicals LLC 6800 SW 40th St, No. 391 Miami, FL 33155, US Email: ether@etherbotanical.com

For the purposes of applicable data protection laws, Ether Botanicals LLC is the controller of your personal information.