Shipping policy

Order Processing

All orders placed through EtherBotanicals LLC are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped along with tracking information when available.

Processing times may be extended during periods of high order volume, holidays, or unforeseen circumstances.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times vary depending on your location and the shipping carrier selected. Most domestic orders within the United States arrive within 3–7 business days after shipment, though delivery times are not guaranteed.

Shipping Carriers

EtherBotanicals LLC ships orders using reputable carriers such as USPS, UPS, or other trusted logistics providers. The shipping method available to you will be displayed during checkout.

Once an order has been shipped, delivery times and handling are the responsibility of the shipping carrier.

Order Tracking

When your order ships, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to become active after the shipment has been processed by the carrier.

Shipping Delays

EtherBotanicals LLC is not responsible for shipping delays caused by circumstances outside of our control, including but not limited to:

carrier delays

weather events

customs processing

incorrect shipping information provided by the customer

All delivery timeframes are estimates and are not guaranteed.

Lost or Stolen Packages

EtherBotanicals LLC is not responsible for lost, stolen, or misdelivered packages after they have been marked as delivered by the shipping carrier.

If you believe your package was lost during transit, please contact us and we will assist in filing a claim with the shipping carrier where applicable.

Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout. EtherBotanicals LLC is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error in your shipping information, please contact us immediately at:

ether@etherbotanical.com

We cannot guarantee address changes after an order has been processed or shipped.

International Shipping

EtherBotanicals LLC may ship internationally where permitted by law. Customers placing international orders are responsible for any customs duties, taxes, import fees, or regulatory requirements imposed by their country.

EtherBotanicals LLC does not guarantee that all products are legal in every jurisdiction. The customer is responsible for ensuring compliance with all applicable local laws and import regulations.

Contact

If you have any questions about your shipment or order status, please contact us at:

EtherBotanicals LLC

ether@etherbotanical.com

+1 (209) 265-1629